Returns & Exchanges

At Marc Anthony, we want you to love your hair results; if you are not completely satisfied with your purchase, you may return your items within 30 days of receipt for a full refund. Please ensure products are in their original packaging and have at least 50% of their contents remaining to be eligible for processing.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in the original shipping box or a similar sturdy container, ensuring all lids are tightly sealed to prevent leaks.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing